The Redesigning Wellness Podcast

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216: Supporting Front Line Workers with Linda Montgomery, Senior Vice President of Engagement Services at WorkLife Partnership

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Linda Montgomery

The widespread financial hardships of COVID-19 have illuminated just how much some employees, especially frontline and lower waged workers, are struggling with basic necessities like food security, shelter, and transportation. Today’s guest, Linda Montgomery, Senior Vice President of Engagement Services at WorkLife Partnership, knows that oftentimes simply presenting resources isn’t enough to stabilize an employee in the midst of the struggle.

In her career with WorkLife Partnership, Linda brings a passion for addressing employee needs where they begin – with the quality of individual lives. WorkLife Partnership holds an employee’s hand every step of the way through hardship, not only resulting in quicker and more permanent stabilization but also providing cost savings to the employer through lower employee turnover.

In this episode, Linda discusses how WorkLife Partnership works with employers and gives a few examples of how they might help a struggling employee. She explains the navigator and research team set up they use and how managers might discover which employees need assistance. 

Finally, Linda offers success stories of organizations and leaders that are helping their workforce and leaves wellness professionals with a tangible tip on how to start.

Interview Highlights (with timestamps):
  • [5:14] How WorkLife Partnership works with employers
  • [9:37] The difference from an EAP and who WorkLife Partnership serves
  • [14:55] An example of how WorkLife Partnership would help an employee
  • [22:31] The navigator setup
  • [26:55] Differences in employee needs pre and post COVID
  • [33:59] Understanding which employees might need help
  • [39:56] Success stories of employers helping their workforce
  • [45:23] Linda’s tangible tip for wellness pros to help employees
Mentioned in this episode:
Full Bio:

With more than 20 years’ experience connecting businesses to real opportunities to grow and succeed, Linda has a deep commitment to connecting business leaders to resources, ideas, and each other to build a strong community of wildly successful servant led companies.

Linda’s career is rooted in the belief that resilience, passion, and kindness is essential to good business. With businesses facing unprecedented uncertainty, employee retention and engagement is both more essential and more difficult than ever. As the senior vice president of engagement services at WorkLife Partnership, Linda brings a passion for addressing that need where it begins: with the quality of individual lives.

WorkLife Partnership offers businesses one of the only employee benefits that supports frontline workers’ mental, emotional, and financial health. By providing their workers with WorkLife’s unmatched level of personal support, employers can positively impact the health of their people and their business. Academically, Linda holds a dual degree in economics and technical writing from the University of Colorado at Denver.

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