It seems that no matter who I talk to, the topic of millennials comes up, typically when it comes to people talking about how they are driving the needs of wellness offerings, or how they want flexibility or how they are entitled. One thing I think millennials will demand is a different leadership than what today’s guest calls a “command and control” approach.
Today’s guest is Lee Caraher, CEO of Double Forte PR & Digital Marketing. Her company works with some of the top consumer and technology brands in the country. Lee’s an acclaimed communication strategist, known for her practical solutions to big problems.
Lee is the author of Millennials & Management based on her experience with failing and then succeeding at retaining Millennials. She has a reputation for building cohesive, high producing teams who have fun together at the same time.
In today’s interview, we discuss how creating a happy and low drama team is an art form, she’s honest about her management missteps and she tells a great story about when she got 360 feedback that made her realize she had some leadership gaps and what she did to change it.
Lee has a very contrary view to turnover which I loved. She leaves us with a tangible tip to building a high performance culture.
Also, don’t miss out on an opportunity to participate in a small group training starting in October. Here’s a bit more about it:
- This will be a small group of up to 5 people.
- We’ll meet weekly for 6 weeks online via Zoom October 24 to Dec. 5 (skipping Thanksgiving week).
- Each week, I’ll present 15 minutes or so of content and then we’ll talk about how (and if) it would work in your organization.
- Although I have topics in mind (other things that impact health, understanding your company, new metrics, key questions to ask, framework, etc.) I also want group members to tell me where they need help.
- This will be informal and I’ll want a lot of group participation. I want it to feel like a supportive “tribe”.
- If you’re looking for support in planning a more holistic approach in 2019, then this training is for you.
For those that sign up for my February training (more weeks and more formalized), this small group training is free. If you just want to do the standalone small group training, then it’s $350.
The deadline to get in on the small group training is October 17th.
For full details on the 2019 training, visit https://redesigningwellness.com/impactandinfluence/
Biggest Takeaways You Don’t Want to Miss:
- What creates a high producing team is a happy, low drama team (which is an art, not a science).
- People are not easily put into checkboxes and grids.
- Once you lay out parameters and high expectations, millennials put their way of working to work.
- In the end, it’s a communication issue. Millennials are uninformed and unaware.
- Today everyone who leaves your company can either help you or hurt you.
- When an employee is no longer inspired by their work, the most loyal act they can offer is to leave the company.
Check out these highlights (with timestamps):
- Keys to helping keep team drama at bay [8:38]
- Why Lee thinks there are so many stereotypes around millennials [13:45]
- The drive behind the feedback millennials need [17:30]
- Lee’s millennial management missteps [18:55]
- How Boomer parents have influenced the millennials’ desire to job hop [29:00]
- The outdated corporate mindset on turnover [33:04]
- The things that keep people at your company [41:35]
- Lee’s one tip to building a high performing culture [44:23]
Mentioned in this episode:
Twitter – @leecaraher
Lee Caraher is the CEO of Double Forte PR & Digital Marketing; an acclaimed communication strategist, she’s known for her practical solutions to big problems. Her company works with some of the top consumer and technology brands in the country.
Lee’s the author of Millennials & Management based on her experience with failing and then succeeding at retaining Millennials. Her second book, The Boomerang Principle was published in April 2017.
Lee has a reputation for building cohesive, high producing teams who have fun together at the same time. She is a straight talker who doesn’t hold too many punches, although she does her best to be pleasant about it. Her big laugh and sense of humor have gotten her out of a lot of trouble.
Lee is active in the community and currently serves on three nonprofit boards. A graduate of Carleton College with a degree in Medieval History, which she finds useful every day, Lee lives in the San Francisco Bay Area with her husband, two sons, and a blind cat.